Nine Casino Terms and Conditions

Welcome to Nine Casino. By accessing or using our platform at Nine Casino.com, you agree to be bound by these Terms and Conditions in their entirety. Please read this document carefully before you play nine casino games, claim any nine casino bonus, or use any feature of our website or dedicated casino app. These terms constitute a legally binding agreement between you and us, the operator of Nine Casino.

1. About Us and Licensing

At Nine Casino, we operate under the brand owned by Uno Digital Media B.V., a company incorporated in Curaçao with registered office at Schottegatweg Oost 10 Unit 1-9, Bon Bini Business Center, Willemstad, Curaçao (Company Number 157147). We hold a licence issued by the Curaçao Gaming Authority (CGA), Licence No OGL/2024/1267/0760. All gaming activity on our platform is governed by Curaçao law, and the English version of these terms prevails in any dispute.

Payment processing services on behalf of Nine Casino are provided by our authorised paying agents: UDM Processing Services LTD (reg. HE 435747, Ymittou 4, Block C, Office 201, 2113 Nicosia, Cyprus) and Optivion Systems Ltd (reg. HE 471831, Souliou 18, 2018 Strovolos, Nicosia, Cyprus). These entities act strictly as payment facilitators for Uno Digital Media B.V.

2. Eligibility and Account Registration

To register and use our services, you must meet the following requirements. At Nine Casino, we enforce these rules strictly and reserve the right to verify your eligibility at any time:

  • You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
  • You must not reside in any restricted territory, including the USA, UK, France and its overseas territories, Germany, the Netherlands, Israel, Lithuania, Curaçao, Azerbaijan, Armenia, Gibraltar, Jersey, Belarus, Kazakhstan, Kyrgyzstan, Moldova, Russia, Tajikistan, Uzbekistan, Ukraine, and all FATF-listed jurisdictions.
  • You may only hold one account on our platform. Duplicate accounts will be suspended and any funds may be forfeited.
  • You must provide accurate and complete registration information. We reserve the right to request identity verification documents at any time.
  • You confirm that you are not acting on behalf of any third party and that the funds you deposit are from legitimate sources.

Our Nine Casino platform is officially intended for residents of Luxembourg; however, we accept players from multiple regions where local law permits online gambling. It is your responsibility to ensure that online casino participation is legal in your jurisdiction before you complete nine casino login and begin playing.

3. Deposits, Withdrawals, and Payment Terms

At Nine Casino, we support a wide range of payment methods including Visa, Mastercard, Revolut, KBC, Apple Pay, Google Pay, Skrill, Paysafecard, Bitcoin, and other cryptocurrencies including Litecoin. Minimum deposit thresholds vary by country and range from €2 to €15, with a minimum of €15 required to qualify for the nine casino welcome bonus.

3.1 Withdrawal Conditions

We process nine casino withdrawal requests within up to 72 hours. The minimum withdrawal amount ranges from €50 to €120 depending on your country of residence. We impose daily, weekly, and monthly withdrawal limits, and your loyalty rank directly affects your applicable caps. For wins exceeding €15,000, we reserve the right to pay the amount in monthly instalments of up to €15,000 until the full sum has been disbursed.

3.2 Wagering Requirements Before Withdrawal

Before you submit a withdrawal request, we require that all active deposits be wagered a minimum of three times (x3). Bonus funds carry their own separate wagering requirements as detailed in Section 4. Funds are consumed instantly upon use, and we do not offer refunds on amounts already played.

4. Bonuses and Promotional Terms

Here at Nine Casino, we offer generous promotional rewards, all of which are subject to specific terms. By claiming any bonus — whether via a nine casino bonus code, nine casino promo code, or automatic credit — you agree to the conditions outlined below.

4.1 Welcome Package

Our nine casino welcome bonus consists of a package worth up to €1,500 plus 250 Free Spins spread across your first three deposits:

  • 1st Deposit: 100% match up to €500 + 150 Free Spins
  • 2nd Deposit: 55% match up to €500 + 100 Free Spins
  • 3rd Deposit: 100% match up to €500

The nine casino free spins are awarded on Gates of Olympus or BGaming alternatives at a rate of 50 FS per day. All bonus funds carry a 40x wagering requirement. Bonuses are valid for 14 days from issuance. Maximum winnings from bonus funds are capped at 10x the original bonus amount. The nine casino 250 free spins offer is subject to availability and may vary by region.

4.2 Other Promotions

At Nine Casino, we provide additional promotions including the HighRoller bonus (50% up to €300 using code 50HIGH, minimum deposit €300, 35x wager), Sunday Reload (25% up to €100, code RELDAY), Rakeback up to 18%, and Weekly Cashback up to 25% based on your loyalty rank. Tournament prizes include Rookie Rumble at €2,500/day and Live Casino tournaments with prize pools up to €10,000. A Mega Lottery offering 100,000 Free Spins is also available to eligible players.

4.3 Sports Betting Bonuses

Our sportsbook welcome package covers three deposits up to a combined €450. A minimum deposit of €20 applies to sportsbook bonuses. Wagering requirements for sports bonuses are 5x, with accumulator bets requiring a minimum of 3 events at odds of 1.40 or above. We apply weekly sports cashback based on your current loyalty rank.

5. Loyalty Programme

Our Nine Casino Realtime Gamification and Loyalty Suite rewards consistent players through a tiered system. Loyalty ranks — Bronze, Silver, Gold, and Platinum — determine your cashback percentage (6%, 7%, 8%, and 10% respectively), cashback caps (€300/€1k/€2k/€5k), and your eligible withdrawal limits. Missions, a Wheel of Fortune, and Tournaments are integrated features of this suite. Points accumulate based on your real-money wagering activity.

6. Responsible Gaming

We are fully committed to promoting safer gambling practices. At Nine Casino, we provide tools to help you manage your gaming activity, including deposit limits, session limits, reality checks, and self-exclusion options. If you feel your gambling is no longer under control, we encourage you to contact our support team immediately via nine casino live chat or by emailing support@Nine Casino.com. We also recommend external resources such as GamCare and BeGambleAware.

7. Account Closure and Termination

You may request account closure at any time by contacting us at support@Nine Casino.com. We reserve the right to suspend or permanently close any account that violates these Terms and Conditions, including cases of fraud, abuse of promotional offers, use of prohibited software, or failure to pass identity verification. Where closure results from a breach on your part, we may forfeit any remaining bonus balances.

8. Software, Games, and Availability

Our Nine Casino library features games from providers including Pragmatic Play, Evolution, BGaming, Endorphina, Booongo, Playson, Amatic, BetSoft, Microgaming, NetEnt, and others. We offer Slots, Live Casino games, Table Games, Jackpot titles, Sportsbook, Instant Win, and Scratch Cards. The nine casino app download is available as a dedicated native application for mobile users, and our platform is also fully accessible via mobile browser on desktop and all devices.

9. Currencies and Language

We accept EUR, BRL, CAD, NOK, NZD, CZK, ZAR, BGN, HRK, RON, AUD, Bitcoin, and other cryptocurrencies. Our internal operating currency is EUR. These Terms and Conditions are provided in English, and the English version shall govern in all circumstances where a conflict arises between language versions.

10. Limitation of Liability

To the fullest extent permitted by applicable law, we exclude all liability for losses arising from your use of our platform, including but not limited to technical failures, delays in payment processing, or interruption of services. We do not guarantee uninterrupted access to Nine Casino at all times and shall not be liable for any losses resulting from scheduled or emergency maintenance periods.

11. Amendments to These Terms

We reserve the right to amend these Terms and Conditions at any time. Any changes will be published on our website and will take effect immediately upon posting. Your continued use of nine casino online services following the publication of amended terms constitutes your acceptance of those changes. We recommend reviewing this document periodically to remain informed of your rights and obligations.

12. Contact Us

If you have any questions about these Terms and Conditions, you may reach us via nine casino live chat available 24/7 directly on the website, or by emailing our support team at support@Nine Casino.com. We do not currently offer telephone support. Our team is available at all hours to assist you with any queries relating to your account, bonuses, or gameplay at Nine Casino.